Email a ticket
The best route for anything that isn't stopping calls. Every email opens a ticket so nothing gets lost.
support[at]gixo.co.uk
Call us
For urgent problems, like calls not coming through or agents unable to answer.
USA +1 914 639 2999UK +44 203 519 6901
Support 24/7.
Office hours Monday to Friday, 9am to 7pm Gibraltar time (8am to 6pm UK).
Check the status page
See whether there's a known issue or planned maintenance before you call.
Help us fix it faster
A few details in your first message can save a lot of back and forth.
- Your company and the client account the problem affects
- The extension or agent involved, if it's one person
- The time of the call and the caller's number, for call problems
- What you expected and what actually happened
- A screenshot of any error message in nCall or on the phone
Got a general question?
The answer might already be in our FAQ.