Getting Started
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Frequently Asked Questions
Orders
- How do I cancel or change my order?Unfortunately, it’s not possible to make any changes to an order or cancel it once it has been placed. However, you could ask for a refund.
- How to track my order?You will receive an email from us after you have placed the order. You’ll get confirmation in your email when you purchase and we’ll let you know when your order is on the move. You will be able to track your order through your preferred shipping partner.
- What are my payment options?We accept all the popular payment methods such as PayPal, Visa, MasterCard, Discover, Amazon Pay, American Express and Google Pay.
Shipping & Delivery
- Do you ship overseas?Yes, we ship all over the world. Please note that additional shipping costs will be applied based on your delivery location.
- Do you offer free shipping?Yes, free shipping is available for all the orders that's placed inside the United States. We charge shipping fees for overseas orders.
- How long does the delivery take?We usually take 3-5 business days for your order to be shipped & delivered.